Support and Training
FUTURESoftware offers its customers a multi-tier support structure that encompasses all levels of requirement. This may range from telephone and email support, through remote access, onsite support with the supply and distribution of remotely held stock. Support is available in a choice of four off the shelf packages or as a custom designed program to match your business requirements.
FUTURESoftware’s training program helps to ensure that you get the very best from your investment. Training can be for one person or a small group and may take place on-site or at FUTURESoftware’s office. In some circumstances we are also able to offer training via the telephone and a secure ‘remote desktop’ connection. Training time and scope may vary depending on the technical ability of the people being trained and the equipment they are being trained to use.